• GENERAL / TECHNICAL / PAYMENT

  • Do your products come from sustainable sources?

    Our manufacturer works hard on using the most sustainable materials and manufacturing processes available. Using sustainable wood is of huge…

  • Do you have a showroom?

    Our sister Business The Shutter Shop has a showroom in London, if you would like to book an appointment to…

  • How do I pay for my order?

    Card Payments are taken in full by our online payment provider at checkout.

  • Do you offer a measure & fitting service?

    If you decide that DIY is not for you and that you would prefer to look at a full measure…

  • Can I alter my order once it has been placed?

    We do have a step in place for this after you click ‘place your order’. You will be contacted by…

  • How do I place my order?

    Your order is placed through our website, where the payment will be taken. Please be reassured however that one of…

  • Can I order Samples?

    Yes! We can offer you up to 6 colour samples of all of our product ranges free of charge. Please…

  • Who do I contact for further assistance?

    Our knowledgeable sales team are on hand to assist you at every stage of the process. If you have any…